At DOPELIFE®, we want you to love what you ordered. If there is an issue with your purchase, we’re here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return, your item must:
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Be unworn and unused
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Be in its original condition
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Have all original tags attached
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Be returned in its original packaging
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Include proof of purchase or your order information
Items that do not meet these requirements may not be eligible for a refund or exchange.
Exchanges & Sizing Issues
We understand that finding the right fit can sometimes be difficult.
If you receive an item that does not fit, you may request an exchange within 30 days of delivery, provided the item is unworn, unused, and in its original condition with tags attached.
For sizing exchanges, please contact us before sending the item back. We will provide instructions for completing your exchange.
Please note that exchanges are subject to product and size availability.
Damaged, Defective, or Incorrect Items
Please inspect your order as soon as you receive it.
If your item arrives:
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Damaged
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Defective
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Incorrect
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Missing an item
please contact us as soon as possible at support@dopelifebrands.com with your order number and photos of the issue.
We’ll review the issue and work with you to find the appropriate solution.
How to Request a Return or Exchange
To start a return or exchange, email us at:
Please include:
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Your order number
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The item(s) you would like to return or exchange
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The reason for the return or exchange
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Photos, if the item is damaged, defective, or incorrect
Please do not send items back without contacting us first. Unauthorized returns may not be accepted.
Once your request is approved, we will provide the necessary return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If you have not received your approved refund after 15 business days, please contact us at support@dopelifebrands.com.
Sale & Clearance Items
Sale and clearance items are final sale and are not eligible for return or exchange, unless the item arrives damaged, defective, or incorrect.
Custom & Personalized Items
Custom, personalized, or specially made products are not eligible for return or exchange unless they arrive damaged, defective, or different from what was ordered.
Questions?
If you have any questions about our Return & Exchange Policy, please contact us:
Email: support@dopelifebrands.com
We're always happy to help.
DOPELIFE® by Creative Ink Studios
Fining Our Purpose Every Day